Peachtree User Problems Solved - May 2010

Sage software has been one of the foremost accounting programs worldwide for many years now - so thankfully, when you have an odd problem with the software, there are plenty of people that have an answer for you! Today we check out some recent Peachtree Accounting user problems, and the solutions to them. Some are easy, some are a little trickier. Check here first!

Shrunken sales order window

In Peachtree Complete 2010, some people have been finding that upon opening a sales order or purchase order, the entry window takes up quite a small space relative to what it used to. You need to maximize and then minimize the window to take it back to its usual size. Unfortunately this isn’t something that has a quick fix within your setup - it is simply a minor software bug. Expect one of the updates to correct this issue.

Maximum amount of vacation hours

Some new users whose employee vacation setup allows for a maximum number of vacation hours to be accrued have had trouble finding how to make vacation hours stop accruing once they have been earned. If you check the formula for Medicare deduction, you'll see how the MAX parameter is invoked in the business accounting software formula.

Federal deductions coming up incorrectly

An unusual but fairly pressing problem has hit a couple of users - the federal deductions ar not coming out correctly, though the formula entered is correct. The expert advice currently is to do the following:

• Check that your tax tables are correct
• If the company is new, check that there are no hidden tables held over from a previous version
• Check your pay frequencies

If you keep having trouble, try calling a registered Peachtree software support consultant.

Dashboard doesn’t match aged report

A couple of users are finding that the total amount on the main dashboard for accounts receivable doesn't match the data in the accounts receivable aged report. The solution in most cases has been to check the system date, which affects entries on the dashboard, or to run data verification to see if there is a database problem.